Implementing International ERP & Supply Chain Governance Across Multi-Site Operations

CASE STUDY | ERP / POS DEPLOYMENT & LOGISTICS REALIGNMENT

Hurricane’s Grill, a multi-country hospitality group operating across Australia, USA, Indonesia and the UAE, required structured ERP and POS rollout alongside supply chain and warehouse governance redesign to support international expansion.

The mandate was to stabilise systems architecture, centralise inventory control and align logistics discipline across geographically distributed sites without disrupting trading operations.

Key Deliverables

• ERP rollout across multi-site international footprint
• POS implementation and systems integration
• 3PL transition and warehouse restructuring
• Centralised stock governance model activation
• Logistics workflow realignment
• Reporting and executive control reinforcement

Background

The business was expanding rapidly across international markets, increasing operational complexity across:

• Inventory movement between sites
• International logistics coordination
• Site-level stock governance
• Multi-brand operational management
• Cross-border reporting requirements

Existing systems and warehouse structures were no longer aligned to expansion velocity.

The Challenge

The instability was driven by scale.

Key risk domains included:

• Distributed warehousing with limited central control
• Inconsistent inventory visibility across countries
• Manual reporting dependencies
• Logistics cost volatility
• Site-level governance inconsistency

Expansion outpaced systems discipline.

Operational architecture required consolidation.

The Approach

The intervention focused on sequencing systems deployment with supply chain realignment.

Systems Stabilisation

• Implemented ERP across multiple markets
• Deployed POS systems aligned to central reporting
• Integrated financial and stock reporting frameworks

Logistics & Warehouse Realignment

• Transitioned to optimised 3PL structure
• Closed underperforming warehouse operations
• Centralised stock governance controls
• Reinforced site-level accountability

Outcomes

• International ERP stability established
• Centralised stock governance achieved
• Logistics structure optimised
• Warehouse footprint rationalised
• Reporting visibility materially improved
• Expansion supported through structured systems control